Sioux City North KOA Holiday

Sioux City North KOA Outdoor Customer Service Representative



Job Description




Our Outdoor Customer Service Position plays a large role at our KOA Campground. Just like a hotel, we provide guests with a place to stay while they travel. Creating a hospitable, temporary home away from home for guests is our top priority. This position is open to anyone 16+.



In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction while maintaining a positive company image. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment.



Responsibilities




  • Transportation -- You own way to get to and from work.

  • Being open to a Rotating Schedule -- Morning Shift / Night Shift.

  • Assist Customers -- Safely guiding them to their assigned campsite. (aught on the job)

  • Teamwork -- Being able to work with all other staff members to create a strong work environment.

  • Time Management -- Knowing when certain tasks need done before others.

  • Good with all Ages -- Provide a happy environment for all guests no matter their age.

  • Honesty -- Mistakes happen, knowing what tasks you need more help / training on can better not only your skills but ours.

  • Grounds Upkeep -- Landscaping work (Pulling weeds, hedge trimming, small branch removing), picking up all trash around the grounds.

  • Occasional Propane Filling -- On the job training, only taught to anyone 18+.

  • Pool Upkeep -- Checking Chemicals (taught on the job)

  • Maintain knowledge of company policies, procedures, and product offerings to provide informed assistance.



Join us as we strive to provide outstanding service and support to our valued customers!






Job Types: Full-time, Part-time





Contact Information

Business Name: Sioux City North KOA Holiday
Contact: Jules Grooms
Street: 675 Streeter Drive
City/State/Zip: North Sioux City, SD 57049
Local Phone: (605) 232-4529
Email: jules.siouxcitynorthkoa@gmail.com
Website Address: http://www.koa.com/campgrounds/sioux-city/

Other Postings: